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Help Center
Many customer questions are answered here, browse from the topics below or use the search box to narrow your search.
 
Search Categories (check the categories to include in your search)
General Information Wills Living Wills
Financial Power of Attorney  Medical Power of Attorney
GENERAL INFORMATION
Are documents created using LegacyWriter legal?
LegacyWriter's goal is to provide self-help estate planning forms that cover many situations. However, LegacyWriter ... more
What if I need to make changes to the Personal Information section for a document?
If a name has been mispelled, or an address needs to be changed for a document that has already been purchased, please c... more
How to cancel a service.
Here are the procedures for cancelling a number of LegacyWriter services: You have entered information using a LegacyWri... more
How do I purchase a document?
A customer pays for the document after completing the interview. LegacyWriter is designed this way to allow customers t... more
For how long may I make changes to my document after purchase?
With a LegacyWriter purchase you have 60 days to update and download your documents as often as you wish. If you would ... more
What are your prices (cost)?
Last Will and Testament $19.95 Power of Attorney $19.95 Living Will $14.95 Medical Power of Attorney $14.95 Living Will... more
How do I download my documents?
To download your document(s), do the following: Login in to your account by entering your login information in the upp... more
How do I make changes to my document(s)?
To make changes to your documents: Log in to your account by entering your e-mail address and password in the upper righ... more
LegacyWriter Customer Service Information
LegacyWriter provides fast and courteous customer service. For the fastest response please contact us by e-mail or phon... more
How to save document information.
Document information is saved by creating a LegacyWriter account. There are a number of ways to save your information: ... more
How do I create an account?
To create a LegacyWriter account simply: Begin the interview for any type of document, for example a Will. Enter your i... more
What is your Guarantee?
Your purchases are backed by a 100% money back satisfaction guarantee. Simply call or e-mail customer service within 30... more
My E-mail address has changed.
You may update your email address using this procedure: Log in to your account in the upper right portion of this page u... more
How to log back into your account.
To log back into your account, enter your e-mail address and password in the upper right corner of this page. You may l... more
What is the LegacyWriter privacy policy?
LegacyWriter is committed to providing a private and secure site. Your account, document, and payment information are t... more
I forgot my password or other login information.
If you have forgotten your password, you may have it sent to you by e-mail by clicking the "forgot password?" ... more
Does LegacyWriter accept any form of payment other than credit or debit cards?
Unfortunately, we currently only accept online credit or debit card payment (Visa, Mastercard, American Express, Discove... more
Can I view a sample document?
Unfortunately, LegacyWriter documents are generated with information the customer provides in the online interview. Com... more
How to change your account e-mail address.
To change the e-mail address for your account, log back in to your account from this page: https://www.legacywriter.com/... more
Does LegacyWriter offer Living Trusts?
No, we do not offer Living Trusts at the present time.
WILLS
What makes a Will legal?
A Will must be properly signed (executed) in order to be legal and valid. The process of signing a Will is not difficult... more
Choosing witnesses for a Will.
Two witnesses are required (three in Vermont) to the signing of a Will. The witnesses may be called upon to testify aft... more
Where should I keep my Will?
After the Will is signed, it should be placed in a safe place known to others. You may make photocopies of the Will wit... more
How to create a trust for your children.
LegacyWriter provides two options for child trusts that are created in a Will. To view the options, proceed to the Will... more
Can married couples create one Will that covers both people?
No, that is called a "Joint Will" and may not be created using LegacyWriter. The most common practice for mar... more
What is a self-proving affidavit?
A self-proving affidavit appropriate for use in your state will be included with your Will if you live in a state accept... more
Can I choose an executor that is also a beneficiary of the Will?
Yes, as an example a family member is often chosen as the executor and is also a beneficiary of the Will. A beneficiary... more
Signing a Will
Note: The general requirements presented here are for informational purposes, you will receive detailed easy-to-follow g... more
How long will it take to receive my Will?
Your completed Will will be e-mailed to you immediately after purchase, it will also be available for download immediate... more
I already have a Will, how do I revoke that one?
LegacyWriter Wills contain a clause which revokes any Wills created earlier. The new Will must be signed and witnessed ... more
May I make changes to my Will after I purchase it?
Yes, you may make changes to your Will for 60 days after purchase at no additional charge. Simply log back into your ac... more
What is the price for a Will?
The price for a Will is $19.95. We accept all major credit cards and debit cards.
Does a Will need to be notarized?
No, a notary is not required in order to create a legal and valid Will.
Is my state supported?
LegacyWriter™ creates Wills for 49 states and the District of Columbia (Louisiana is not included at this time).
Does LegacyWriter offer will codicils?
No, a codicil may not be created using LegacyWriter at this time.
LIVING WILLS (Advanced Health Care Directives)
What makes a Living Will legal?
A Living Will must be properly signed (executed) in order to be legal and valid. The process of signing a Living Will is... more
Does a living will need to be notarized?
No, in the majority of states a notary is not required.  North Carolina, South Carolina, and Tennessee are the only... more
Signing a Living Will (Advanced Health Care Directive)
Note: The general requirements presented here are for informational purposes, you will receive detailed easy-to-follow g... more
What is the price for a Living Will?
The price for a Living Will also known as an Advanced Health Care Directive is $14.95. We accept all major credit cards... more
May I make changes to my Living Will after I purchase it?
Yes, you may make changes to your Living Will for 60 days after purchase at no additional charge. Simply log back into ... more
Is my state supported?
Yes, LegacyWriter™ creates Living Wills for all 50 states.
Is a doctor required to follow a Living Will?
Doctors and healthcare providers are generally required by law to follow a Living Will.
Who can create a Living Will?
A Living Will may be created by an adult that is at least 18 years old and of sound mind.
FINANCIAL POWER OF ATTORNEY
What makes a Power of Attorney legal?
A Power of Attorney must be properly signed (executed) in order to be legal and valid. The process is not difficult and ... more
Will the Power of Attorney work in a different state than the state where the grantor lives?
If you intend to use the power of attorney in a different state than the state where the grantor (the person granting th... more
Signing a Financial Power of Attorney
Note: The general requirements presented here are for informational purposes, you will receive detailed easy-to-follow g... more
What happens to a power of attorney after the person dies?
After the Principal (the person who the power of attorney was created for) dies, the Power of Attorney terminates and th... more
How long will it take to receive my Power of Attorney?
Your completed Power of Attorney will be e-mailed to you immediately after purchase, it will also be available for downl... more
May I make changes to my Power of Attorney after I purchase it?
Yes, you may make changes to your Power of Attorney for 60 days after purchase at no additional charge. Simply log back... more
What is the price for a Power of Attorney?
The price for a Power of Attorney for finances is $19.95. We accept all major credit cards and debit cards.
Is my state supported?
Yes, LegacyWriter™ creates powers of attorney for all 50 states.
MEDICAL POWER OF ATTORNEY
Signing a Medical Power of Attorney
Note: The general requirements presented here are for informational purposes, you will receive detailed easy-to-follow g... more
What is the price for a Medical Power of Attorney?
The price for a Medical Power of Attorney also known as a Health Care Power of Attorney for finances is $14.95. We acc... more
How long will it take to receive my Power of Attorney?
Your completed Power of Attorney will be e-mailed to you immediately after purchase, it will also be available for downl... more
May I make changes to my Medical Power of Attorney after I purchase it?
Yes, you may make changes to your Power of Attorney for 60 days after purchase at no additional charge. Simply log back... more
CUSTOMER SERVICE
If unable to find help on this page please contact us at:
E-mail: info@LegacyWriter.com
Phone: 1-800-870-0659
8AM-4PM (M-F) Pacific Time
8AM-12PM (Sat.) Pacific Time
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