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Many customer questions are answered here, browse from the topics below or use the search box to narrow your search.
 
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General Information Wills Living Wills
Financial Power of Attorney  Medical Power of Attorney
Bill of Sale
GENERAL INFORMATION
How to cancel a service? 87
Below are the procedures for cancelling a number of LegacyWriter services. You have entere... more
What are your prices (cost)? 63
Estate Planning Products Last Will and Testament: $19.95 Power of Attorney: $19.95 Medical... more
What if I need to make changes to the Personal Information section for a document? 48
If a name has been misspelled, or an address needs to be changed for a document that has a... more
How do I download and print my documents? 61
To download and print your document(s), do the following: Log into your account by enter... more
LegacyWriter Customer Service Information 90
LegacyWriter provides fast and courteous customer service. For the fastest response pleas... more
Are documents created using LegacyWriter legal? 74
LegacyWriter's goal is to provide self-help estate planning forms that cover many situ... more
How do I purchase a document? 94
A customer pays for the document after completing the interview. LegacyWriter is designed... more
How do I make changes to my document(s)? 62
To make changes to your documents: Log in to your account by entering your e-mail address ... more
For how long may I make changes to my document after purchase? 64
With a LegacyWriter purchase you have 60 days to update and download your documents as oft... more
Billing issues. 129
For any concerns about prices or credit card charges please contact customer service at in... more
How do I delete my documents or remove my personal information from LegacyWriter? 131
All unpurchased documents are automatically removed from LegacyWriter.com during routine m... more
Can I view a sample document? 117
Unfortunately, LegacyWriter documents are generated with information the customer provide... more
How long will it take to receive my documents in the mail? 194
If you choose to have LegacyWriter ship your documents to you by postal mail, the document... more
What is your Guarantee? 98
Your purchases are backed by a 100% money back satisfaction guarantee. Simply e-mail cust... more
How to save document information. 84
Document information is saved by creating a LegacyWriter account. There are a number of w... more
How do I create an account? 89
To create a LegacyWriter account simply: Begin the interview for any type of document, for... more
Will I get a receipt after I make my purchase? 128
After you submit your payment a transaction receipt will be e-mailed to you. You may also... more
How to log back into your account. 102
To log back into your account, enter your e-mail address and password in the upper right c... more
I forgot my password or other login information. 86
If you have forgotten your password, you may have it sent to you by e-mail by clicking the... more
What is the LegacyWriter privacy policy? 103
LegacyWriter is committed to providing a private and secure site. Your account, document,... more
My E-mail address has changed. 92
You may update your email address using this procedure: Log in to your account in the uppe... more
Does LegacyWriter accept any form of payment other than credit or debit cards? 65
Unfortunately, we currently only accept online credit or debit card payment (Visa, Masterc... more
What is the difference between an Acknowledgement and a Jurat? 423
With an acknowledgement, the notary is certifying that the signer appeared before the nota... more
Does it matter if I use my P.O. Box instead of my actual physical address on my estate planning documents? 196
While it is generally best to use the address where you actually reside, using a P.O. Box ... more
How do I update my email address, password or credit card information? 134
Choose the "Account Settings" menu option under the "My Account" menu ... more
What if I don't have an e-mail address? 51
If you do not have an e-mail address you may enter a name for this account in the email ad... more
What estate planning documents can I create using TotalLegal? 497
Last Will and Testament: Also known simply as a Will, a Last Will and Testament allows you... more
How do I update my shipping address? 133
Under the "My Documents" menu item select "Account Settings" and enter... more
How do I change my password? 122
Log in to your account in the upper right portion of this page using your e-mail address ... more
Is it wrong to use "state" instead of "commonwealth" if I live in Kentucky, Massachusetts, Pennsylvania, or Virginia? 650
No. Although the states of Kentucky, Massachusetts, Pennsylvania and Virginia retain the ... more
Does LegacyWriter offer Living Trusts? 88
No, we do not offer Living Trusts at the present time.
WILLS
What makes a Will legal? 17
A Will must be properly signed (executed) in order to be legal and valid. The process of s... more
Choosing witnesses for a Will. 100
Two witnesses are required to the signing of a Will. The witnesses may be called upon to ... more
What is probate? 139
Probate is the legal process following a person's death that includes: Proving the a... more
Is my state supported? 32
LegacyWriter creates Wills for 49 states and the District of Columbia. Louisiana is not in... more
Signing a Will 106
Note: The general requirements presented here are for informational purposes, you will rec... more
What is a self-proving affidavit? 101
A self-proving affidavit appropriate for use in your state will be included with your Will... more
What is a codicil and does LegacyWriter offer this option? 138
A codicil is an addition to a Last Will and Testament. A codicil may explain, modify, add ... more
How to create a trust for your children. 93
LegacyWriter provides two options for child trusts that are created in a Will. To view th... more
Where should I keep my Will? 91
After the Will is signed, it should be placed in a safe place known to others. You may ma... more
Can I choose an executor that is also a beneficiary of the Will? 43
Yes, as an example a family member is often chosen as the executor and is also a beneficia... more
My Will mentions an "inter vivos" gift. What does this mean? 162
"Inter vivos" is Latin for "between the living" and it refers to somet... more
What happens if one or both of the witnesses that signed my will die before I do? 142
A Will that was valid when it was originally executed remains valid, even if one or both o... more
I already have a Will. How do I revoke it? 83
LegacyWriter Wills contain a clause which revokes any Wills created earlier. The new Will... more
Does a Last Will and Testament ever expire? 137
A Last Will and Testament does not expire. However, if a new Will is executed, it replace... more
How long will it take to receive my Will? 8
Your completed Will will be e-mailed to you immediately after purchase, it will also be av... more
Can married couples create one Will that covers both people? 40
No, that is called a "Joint Will" and may not be created using LegacyWriter. Th... more
What is residuary estate? 135
Residuary estate is all of the property that is left over after all specific gifts are dis... more
What is the difference between "per capita" and "per stirpes?" 179
Per Capita is Latin for "by head." Decedent has three children: A,B, and C. Ch... more
How do I add more gifts of cash or specific bequests? 136
If you have more gifts of cash or specific bequests than will not fit into the interview, ... more
Where are the names of my children listed in my Will? 199
If you have any questions concerning the way your Will lists your heirs, please first revi... more
What are the responsibilities of a guardian? 195
The term "guardian" has different meanings in different states, but generally speaking, gu... more
Who are my heirs? 262
The terms "heirs," or "heirs at law," refer to those persons who will ... more
Glossary for Wills 174
Codicil: A document that adds to, subtracts from, qualifies, modifies, revokes, or otherw... more
Does LegacyWriter work for Same Sex married couples? 118
Unfortunately, LegacyWriter documents are generated with the marital designation of Wife a... more
Can I have my Will witnessed by people who do not live in my home state? 198
There is no requirement that the witnesses to your Will be from the same state where you r... more
Is there a difference between an "Executor" and a "Personal Representative" in the context of a Florida Will?  260
No. While most states use the term "Executor" to refer to the person who is appointed by t... more
"Heirs" Defined, Part 1 (Alabama - Montana) 266
To see how your state defines as your "heirs" if you die without a Will or die w... more
"Heirs" Defined, Part 2 (Nebraska - Wyoming) 267
To see how your state defines as your "heirs" if you die without a Will or die w... more
How many witnesses are required for a Vermont Will? 366
According to 14 V.S.A. § 5, a Will in Vermont must be "attested and subscribed by two... more
Does a widow/widower choose married or single for marital status? 140
A widow or widower should choose 'Single' as their marital status.
What is the price for a Will? 7
The price for a Will is $19.95. We accept all major credit cards and debit cards.
Does a Will need to be notarized? 18
No, a notary is not required in order to create a legal and valid Will.
Does LegacyWriter offer will codicils? 85
No, a codicil may not be created using LegacyWriter at this time.
LIVING WILLS (Advanced Health Care Directives)
What is the difference between a Last Will and Testament and a Living Will? 141
A Last Will and Testament, commonly referred to as a Will, allows you to specify who will ... more
What makes a Living Will legal? 30
A Living Will must be properly signed (executed) in order to be legal and valid. The proce... more
Signing a Living Will (Advanced Health Care Directive) 105
Note: The general requirements presented here are for informational purposes, you will rec... more
Does a living will need to be notarized? 53
No, in the majority of states a notary is not required.  North Carolina, South Carolina, a... more
What is euthanasia? 188
The act or practice of killing or permitting the death of a person who is terminally ill o... more
May I make changes to my Living Will after I purchase it? 110
Yes, you may make changes to your Living Will for 60 days after purchase at no additional ... more
What is the difference between a Living Will and a Medical Power of Attorney? 496
A Living Will and a Medical Power of Attorney are two different legal documents, each serv... more
Will my Advanced Health Care Directive (Living Will) contain a HIPAA release? 292
Yes. LegacyWriter Advanced Health Care Directives (Living Wills) contain a "HIPAA Re... more
What is the price for a Living Will? 109
Our Living Will, also known as an Advanced Health Care Directive, is FREE.
What is a "Georgia Advance Directive for Health Care?" 516
The Durable Power of Attorney for Health Care (also commonly known as a Medical Power of A... more
Is my state supported? 31
Yes, LegacyWriterT creates Living Wills for all 50 states.
Is a doctor required to follow a Living Will? 80
Doctors and healthcare providers are generally required by law to follow a Living Will.
Who can create a Living Will? 82
A Living Will may be created by an adult that is at least 18 years old and of sound mind.
FINANCIAL POWER OF ATTORNEY
What makes a Power of Attorney legal? 29
A Power of Attorney must be properly signed (executed) in order to be legal and valid. The... more
Signing a Financial Power of Attorney 104
Note: The general requirements presented here are for informational purposes, you will rec... more
What happens to a power of attorney after the person dies? 99
After the Principal (the person who the power of attorney was created for) dies, the Power... more
What types of things does a Financial Power of Attorney cover? 125
You may choose any or all of the following to be covered by the Power of Attorney. Real Es... more
Does a Power of Attorney ever expire? 202
A durable Power of Attorney, which is a Power of Attorney that remains in effect even if t... more
What is the price for a Power of Attorney? 15
The price for a Financial Power of Attorney, also sometimes called a Power of Attorney for... more
Will a Power of Attorney work in a different state than the state where the Principal lives? 75
As a practical matter, being able to use a Power of Attorney depends on whether the instit... more
How long is a Financial Power of Attorney document? 126
A LegacyWriter Power of Attorney document ranges in length from 5-17 pages, the length dep... more
What is a "springing" Power of Attorney? 177
If a Power of Attorney contains language indicating that it becomes effective upon disabil... more
How long will it take to receive my Power of Attorney? 14
Your completed Power of Attorney will be e-mailed to you immediately after purchase, it wi... more
What if I am told that there is a problem with the form of my Power of Attorney? 355
Most states have enacted their own legislation, commonly referred to as either a Power of ... more
May I make changes to my Power of Attorney after I purchase it? 70
Yes, you may make changes to your Power of Attorney for 60 days after purchase at no addit... more
Is my LegacyWriter Financial Power of Attorney revocable?  207
Yes. All LegacyWriter Powers of Attorney are revocable, which means they can be revoked a... more
Can my Agent live in a different state than I do? 171
There is no requirement that your Agent (also known as an Attorney-in-Fact) reside in the ... more
Can a resident of one state have a document notarized by a Notary Public in a different state? 203
Yes. A legal document can usually be notarized by any Notary Public in any state, regardle... more
What is the difference between an "Agent" and a "Qualified Agent?" 350
An "Agent" is the person authorized in a Power of Attorney to exercise certain p... more
Will an Advanced Health Care Directive (Living Will) and/or Health Care Power of Attorney work in a different state than the state where the Principal lives? 293
As a practical matter, being able to use an Advanced Directive or Health Care Power of Att... more
What is the difference between a "Successor Agent" and a "Co-Agent?" 357
A Successor Agent is the person who will take over the responsibilities of the designated ... more
Why would a third party, such as a bank, refuse to accept a Power of Attorney in Pennsylvania? 353
On December 21, 2010, the Pennsylvania Supreme Court handed down its decision in Vine v. S... more
Is an Agent in a Financial Power of Attorney personally responsible for the debts of the Principal? 379
Generally speaking, an Agent is not personally responsible for the debts of the Principal ... more
Is my LegacyWriter Power of Attorney for Finance affected by the new Florida Power of Attorney Act? 351
Yes. Any Power of Attorney executed on or after October 1, 2011 must comply with the new ... more
When does my Durable Power of Attorney go into effect? 649
All TotalLegal Powers of Attorney for Finance and Powers of Attorney for Health Care go in... more
Is the Durable Power of Attorney for Finances that I executed before October 1, 2011 still valid despite the recent changes to the Florida Power of Attorney statute? 349
Yes. However, a Durable Power of Attorney for Finances that was executed before October 1... more
Does a durable Power of Attorney need to be registered (recorded) to be valid? 676
North Carolina and South Carolina require that a durable Power of Attorney (one that remai... more
How does an Agent sign documents on behalf of the Principal after the Power of Attorney is executed? 675
Generally, the Agent will sign his or her own name and then write "attorney-in-fact f... more
Is a durable financial power of attorney valid if the principal is in jail or prison? 720
A power of attorney is considered "durable" when it is meant to remain effective... more
Does my Pennsylvania Power of Attorney require two witnesses? 726
No. According to 5601(b) of the Pennsylvania Code, only if the Power of Attorney is signe... more
Is my state supported? 33
Yes, LegacyWriterT creates powers of attorney for all 50 states.
MEDICAL POWER OF ATTORNEY
Signing a Medical Power of Attorney 108
Note: The general requirements presented here are for informational purposes, you will rec... more
What is the price for a Medical Power of Attorney? 96
The price for a Medical Power of Attorney, also known as a Health Care Power of Attorney,... more
How long will it take to receive my Power of Attorney? 95
Your completed Power of Attorney will be e-mailed to you immediately after purchase, it wi... more
May I make changes to my Medical Power of Attorney after I purchase it? 97
Yes, you may make changes to your Power of Attorney for 60 days after purchase at no addit... more
Can my Agent live in a different state than I do? 172
There is no requirement that your Agent (also known as an Attorney-in-Fact) reside in the ... more
Is my LegacyWriter Health Care (Medical) Power of Attorney revocable?  208
Yes. All LegacyWriter Powers of Attorney are revocable, which means they can be revoked a... more
Can a resident of one state have a Power of Attorney notarized by a Notary Public in a different state? 204
Yes. A legal document, such as a Power of Attorney, can be notarized by any Notary Public ... more
Is an Agent in a Medical Power of Attorney personally responsible for the debts of the Principal? 380
Generally speaking, an Agent is not personally responsible for the debts of the Principal ... more
What is a "Georgia Advance Directive for Health Care?" 515
The Durable Power of Attorney for Health Care (also commonly known as a Medical Power of A... more
BILL OF SALE
Does a Bill of Sale have to be recorded? 216
Generally, a Bill of Sale does not need to be recorded. The purpose of recording a deed o... more
What is a Bill of Sale? 209
A Bill of Sale is a document that serves several purposes. Some states require a Bill of ... more
When do I need a Bill of Sale? 210
In some states a Bill of Sale is needed in order to transfer title to a motor vehicle, wat... more
What if a mistake is made when the title is transferred? 249
It is of the utmost importance that no errors are made when the Seller signs the title ove... more
What does a Bill of Sale look like? 219
Although a valid Bill of Sale will always, at a minimum, contain certain standard pieces o... more
Does my state offer a motor vehicle Bill of Sale? 257
These are links to free state vehicle transfer forms. Not all states offer a Bill of Sale... more
What information is typically listed on a Bill of Sale? 211
At a minimum, a Bill of Sale should always contain the following: . The type of property b... more
If there is more than one Seller and/or more than Buyer does everyone have to sign the title to transfer ownership?  250
If there is more than one owner listed on the title, all Sellers must generally sign the t... more
What does "as is" mean? 231
"As is" means that the Seller offers no warranties. However, an "as is" warranty that say... more
Do the signatures on a Bill of Sale need to be notarized? 255
Whether notarization is required depends on the laws of your state. If you are not sure i... more
What if a mistake is made on the title?  253
If you have any questions concerning how to properly execute or complete the title in orde... more
What if the Buyer is not paying the entire purchase price in full? 221
Commonly, a Bill of Sale transfers ownership from one person to another with the entire pu... more
Who signs the Bill of Sale? 212
The Seller(s) of property must always sign a Bill of Sale. In some states, the Buyer(s) m... more
What happens after the Bill of Sale is signed and the purchase has been made? 251
Both Seller and Purchaser must comply with any and all state requirements for selling and ... more
What does "choice of law" mean? 247
When the Seller and Purchaser are clear in the terms of their agreement and both understan... more
How much is sales tax?  246
The amount of sales tax varies by jurisdiction as well as sometimes by the type of propert... more
Do I need a Bill of Sale if the Seller is signing the motor vehicle title over to the Buyer? 224
Some states only require the Seller to sign the title over to Purchaser in order to transf... more
What if the Seller is unable to provide me with a title to the vehicle I am purchasing? 218
A Purchaser should never buy a vehicle if the Seller cannot provide you with the title, un... more
What is an implied warranty of title? 234
Every contract for the sale any type of property contains an implied warranty (even if it ... more
What if the odometer has "rolled over?" 238
If the odometer, whether it has five or six digits, has reached its mechanical limit and s... more
What is a Hull Identification Number (HIN)? 228
A Hull Identification Number, or HIN, is a 12-digit alphanumeric unique serial number that... more
What does "severability" mean? 248
When the Seller and Purchaser are clear in the terms of their agreement and both understan... more
Why am I being asked if mechanical work was done on the vehicle that impacted the odometer reading? 239
If the odometer reading has been reset or altered in any way, the Seller must generally di... more
What is an express warranty? 235
An express warranty is the Seller's guarantee that the item being sold is of a certain qua... more
What does "as is" with warranty of title mean? 233
"As is" with warranty of title means the Seller makes no guarantees about the item other t... more
Is sales tax included in the sales price or in addition to the sales price? 244
Whether to include sales tax in the sales price or not is a matter to be determined by the... more
What is an "Odometer Disclosure Statement"? 240
Some states require an Odometer Disclosure Statement, which provides not only the current ... more
What does "as is" with no warranties mean? 232
"As is" with no warranties means that the Seller makes no guarantees about the item includ... more
What is "consideration"? 230
"Consideration" is simply the legal term for purchase price. You will often see "consider... more
Is the Buyer required to sign the Bill of Sale? 213
Some states require the Buyer(s) to sign the Bill of Sale. If you are not sure if your sta... more
Who retains the original Bill of Sale once it has been signed? 217
The Purchaser(s) generally retains the original Bill of Sale after it has been executed al... more
What is a Vehicle Identification Number (VIN)? 227
A Vehicle Identification Number, or VIN, is a 17-digit alphanumeric unique serial number t... more
What is a serial number? 229
Aircrafts, electronics, and appliances as well as a number of other types of property are ... more
What is an odometer reading? 236
The odometer reading is the five or six digit number located in on the odometer, which tel... more
What does "tenths of miles" mean? 237
The mileage of a vehicle is measured on the odometer. An odometer has either five or six ... more
What is the "model"? 242
The "model" refers to the particular type of vehicle or watercraft made by the manufacture... more
Where can I find an Aircraft Bill of Sale provided by the FAA? 226
An Aircraft Bill of Sale is available free on the FAA website at: http://forms.faa.gov/for... more
What is the "body style/body type"? 243
The body style is a description of the model such as 2-door, 4-door, wagon, etc.
What is the "make"? 241
The "make" refers to the name of the manufacturer. For example: Ford, Toyota, Honda, etc.
What is the price for a Bill of Sale? 331
The price for a Bill of Sale is $9.95. We accept all major credit cards and debit cards.
CUSTOMER SERVICE
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