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Help Center
Many customer questions are answered here, browse from the topics below or use the search box to narrow your search.
 
Search Categories (check the categories to include in your search)
General Information Wills Living Wills
Financial Power of Attorney  Medical Power of Attorney
GENERAL INFORMATION
What if I need to make changes to the Personal Information section for a document? 48
If a name has been misspelled, or an address needs to be changed for a document that has a... more
Are documents created using LegacyWriter legal? 74
LegacyWriter's goal is to provide self-help estate planning forms that cover many situ... more
What are your prices (cost)? 63
Last Will and Testament: $19.95 Power of Attorney: $19.95 Living Will: $14.95 Medical Powe... more
How to cancel a service. 87
Here are the procedures for cancelling a number of LegacyWriter services: You have entered... more
How do I download and print my documents? 61
To download and print your document(s), do the following: Log into your account by enter... more
How do I purchase a document? 94
A customer pays for the document after completing the interview. LegacyWriter is designed... more
For how long may I make changes to my document after purchase? 64
With a LegacyWriter purchase you have 60 days to update and download your documents as oft... more
Can I view a sample document? 117
Unfortunately, LegacyWriter documents are generated with information the customer provide... more
How do I make changes to my document(s)? 62
To make changes to your documents: Log in to your account by entering your e-mail address ... more
LegacyWriter Customer Service Information 90
LegacyWriter provides fast and courteous customer service. For the fastest response pleas... more
How do I delete my documents or remove my personal information from LegacyWriter? 131
All unpurchased documents are automatically removed from LegacyWriter.com during routine m... more
How to save document information. 84
Document information is saved by creating a LegacyWriter account. There are a number of w... more
What is your Guarantee? 98
Your purchases are backed by a 100% money back satisfaction guarantee. Simply e-mail cust... more
Billing issues. 129
For any concerns about prices or credit card charges please contact customer service at in... more
How do I create an account? 89
To create a LegacyWriter account simply: Begin the interview for any type of document, for... more
Will I get a receipt after I make my purchase? 128
After you submit your payment a transaction receipt will be e-mailed to you. You may also... more
How to log back into your account. 102
To log back into your account, enter your e-mail address and password in the upper right c... more
What is the LegacyWriter privacy policy? 103
LegacyWriter is committed to providing a private and secure site. Your account, document,... more
My E-mail address has changed. 92
You may update your email address using this procedure: Log in to your account in the uppe... more
Does LegacyWriter accept any form of payment other than credit or debit cards? 65
Unfortunately, we currently only accept online credit or debit card payment (Visa, Masterc... more
How long will it take to receive my documents in the mail? 194
If you choose to have LegacyWriter ship your documents to you by postal mail, the document... more
I forgot my password or other login information. 86
If you have forgotten your password, you may have it sent to you by e-mail by clicking the... more
How do I update my email address, password or credit card information? 134
On the Account Summary screen select "Account Settings." On the next screen you... more
How do I update my shipping address? 133
On the Account Summary screen select "Account Settings" and enter your new shipp... more
What if I don't have an e-mail address? 51
If you do not have an e-mail address you may enter a name for this account in the email ad... more
How do I change my password? 122
Log in to your account in the upper right portion of this page using your e-mail address ... more
Does it matter if I use my P.O. Box instead of my actual physical address on my estate planning documents? 196
While it is generally best to use the address where you actually reside, using a P.O. Box ... more
Does LegacyWriter offer Living Trusts? 88
No, we do not offer Living Trusts at the present time.
WILLS
What makes a Will legal? 17
A Will must be properly signed (executed) in order to be legal and valid. The process of s... more
Choosing witnesses for a Will. 100
Two witnesses are required (three in Vermont) to the signing of a Will. The witnesses may... more
Signing a Will 106
Note: The general requirements presented here are for informational purposes, you will rec... more
Is my state supported? 32
LegacyWriter creates Wills for 49 states and the District of Columbia. Louisiana is not in... more
What is probate? 139
Probate is the legal process following a person's death that includes: Proving the a... more
What is a self-proving affidavit? 101
A self-proving affidavit appropriate for use in your state will be included with your Will... more
How to create a trust for your children. 93
LegacyWriter provides two options for child trusts that are created in a Will. To view th... more
What is a codicil and does LegacyWriter offer this option? 138
A codicil is an addition to a Last Will and Testament. A codicil may explain, modify, add ... more
Where should I keep my Will? 91
After the Will is signed, it should be placed in a safe place known to others. You may ma... more
Can I choose an executor that is also a beneficiary of the Will? 43
Yes, as an example a family member is often chosen as the executor and is also a beneficia... more
How long will it take to receive my Will? 8
Your completed Will will be e-mailed to you immediately after purchase, it will also be av... more
I already have a Will. How do I revoke it? 83
LegacyWriter Wills contain a clause which revokes any Wills created earlier. The new Will... more
Does a Last Will and Testament ever expire? 137
A Last Will and Testament does not expire. However, if a new Will is executed, it replace... more
What is residuary estate? 135
Residuary estate is all of the property that is left over after all specific gifts are dis... more
Can married couples create one Will that covers both people? 40
No, that is called a "Joint Will" and may not be created using LegacyWriter. Th... more
May I make changes to my Will after I purchase it? 16
Yes, you may make changes to your Will for 60 days after purchase at no additional charge.... more
How do I add more gifts of cash or specific bequests? 136
If you have more gifts of cash or specific bequests than will not fit into the interview, ... more
What happens if one or both of the witnesses that signed my will die before I do? 142
A Will that was valid when it was originally executed remains valid, even if one or both o... more
My Will mentions an "inter vivos" gift. What does this mean? 162
"Inter vivos" is Latin for "between the living" and it refers to somet... more
Does LegacyWriter work for Same Sex married couples? 118
Unfortunately, LegacyWriter documents are generated with the marital designation of Wife a... more
What is the difference between "per capita" and "per stirpes?" 179
Per Capita is Latin for "by head." Decedent has three children: A,B, and C. Ch... more
What are the responsibilities of a guardian? 195
The term “guardian” has different meanings in different states, but generally speaking, gu... more
Glossary for Wills 174
Codicil: A document that adds to, subtracts from, qualifies, modifies, revokes, or otherw... more
Can I have my Will witnessed by people who do not live in my home state? 198
There is no requirement that the witnesses to your Will be from the same state where you r... more
Does a widow/widower choose married or single for marital status? 140
A widow or widower should choose 'Single' as their marital status.
What is the price for a Will? 7
The price for a Will is $19.95. We accept all major credit cards and debit cards.
Does a Will need to be notarized? 18
No, a notary is not required in order to create a legal and valid Will.
Does LegacyWriter offer will codicils? 85
No, a codicil may not be created using LegacyWriter at this time.
LIVING WILLS (Advanced Health Care Directives)
What makes a Living Will legal? 30
A Living Will must be properly signed (executed) in order to be legal and valid. The proce... more
What is the difference between a Last Will and Testament and a Living Will? 141
A Last Will and Testament, commonly referred to as a Will, allows you to specify who will ... more
Signing a Living Will (Advanced Health Care Directive) 105
Note: The general requirements presented here are for informational purposes, you will rec... more
Does a living will need to be notarized? 53
No, in the majority of states a notary is not required.  North Carolina, South Carolina, a... more
What is the price for a Living Will? 109
The price for a Living Will also known as an Advanced Health Care Directive is $14.95. We... more
May I make changes to my Living Will after I purchase it? 110
Yes, you may make changes to your Living Will for 60 days after purchase at no additional ... more
What is euthanasia? 188
The act or practice of killing or permitting the death of a person who is terminally ill o... more
Is my state supported? 31
Yes, LegacyWriter™ creates Living Wills for all 50 states.
Is a doctor required to follow a Living Will? 80
Doctors and healthcare providers are generally required by law to follow a Living Will.
Who can create a Living Will? 82
A Living Will may be created by an adult that is at least 18 years old and of sound mind.
FINANCIAL POWER OF ATTORNEY
What makes a Power of Attorney legal? 29
A Power of Attorney must be properly signed (executed) in order to be legal and valid. The... more
Signing a Financial Power of Attorney 104
Note: The general requirements presented here are for informational purposes, you will rec... more
What happens to a power of attorney after the person dies? 99
After the Principal (the person who the power of attorney was created for) dies, the Power... more
What types of things does a Financial Power of Attorney cover? 125
You may choose any or all of the following to be covered by the Power of Attorney. Real Es... more
Will the Power of Attorney work in a different state than the state where the grantor lives? 75
If you intend to use the power of attorney in a different state than the state where the g... more
How long is a Financial Power of Attorney document? 126
A LegacyWriter Power of Attorney document ranges in length from 5-17 pages, the length dep... more
How long will it take to receive my Power of Attorney? 14
Your completed Power of Attorney will be e-mailed to you immediately after purchase, it wi... more
May I make changes to my Power of Attorney after I purchase it? 70
Yes, you may make changes to your Power of Attorney for 60 days after purchase at no addit... more
What is a "springing" Power of Attorney? 177
If a Power of Attorney contains language indicating that it becomes effective upon disabil... more
What is the price for a Power of Attorney? 15
The price for a Power of Attorney for finances is $19.95. We accept all major credit card... more
Can my Agent live in a different state than I do? 171
There is no requirement that your Agent (also known as an Attorney-in-Fact) reside in the ... more
Is my state supported? 33
Yes, LegacyWriter™ creates powers of attorney for all 50 states.
MEDICAL POWER OF ATTORNEY
Signing a Medical Power of Attorney 108
Note: The general requirements presented here are for informational purposes, you will rec... more
What is the price for a Medical Power of Attorney? 96
The price for a Medical Power of Attorney also known as a Health Care Power of Attorney i... more
How long will it take to receive my Power of Attorney? 95
Your completed Power of Attorney will be e-mailed to you immediately after purchase, it wi... more
May I make changes to my Medical Power of Attorney after I purchase it? 97
Yes, you may make changes to your Power of Attorney for 60 days after purchase at no addit... more
Can my Agent live in a different state than I do? 172
There is no requirement that your Agent (also known as an Attorney-in-Fact) reside in the ... more
CUSTOMER SERVICE
If unable to find help on this page, issues of a non-legal nature may be directed to customer service.
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